We stand behind the quality of our devices and offer a 1-Year Limited Warranty for your peace of mind.
What’s Covered
Our warranty covers:
- Manufacturing defects
- Non-human-caused malfunctions or breakdowns
This warranty is valid for 12 months from the date of purchase.
What’s Not Covered
This warranty does not cover:
- Damage caused by misuse, drops, water exposure, or other human-related incidents
- Normal wear and tear
- Unauthorized repairs or modifications
How to Request a Warranty Service
If you experience any issues during the warranty period:
- Contact us at with artemisyn_official@artemisyn.com
- Our team will review your request and respond within 3–5 business days with next steps.
Shipping Responsibility
- If the issue is covered under warranty, we will cover round-trip shipping costs for the repair or replacement.
- If the issue is not covered (e.g. accidental or human-caused damage), you may still request service, but you will be responsible for shipping fees.
Repair & Return Timeline
- Shipping and processing typically take 10–15 business days each way.
- We'll keep you informed throughout the process.
